Our customer service management assists your company to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention, and driving sales growth. Improve service operations and engage customers with digital workflows.

Our services also include API Integration. We can simplify the process of integrating all the physical and virtual components of your system. The physical components can be anything such as various machine systems, computer hardware, inventory, etc. and the virtual components may be data stored in databases, software and applications. We can add these two components in order to make your workplace simplified.

We provide Service delivery management by processing through all the necessary steps that need to be taken to ensure the effective delivery of IT services to a client. Our Service Delivery Managers will help to define cooperation processes that may include: a visual roadmap for the project; a release plan and financial updates to keep the budget in check; and as well as quarterly periodic engagement reviews to gather input and work toward continuous improvement.

Business Automation Ltd (BA-SYSTEMS) is always looking for new scopes that save time, are easy to use, powerful, Resilient, Secure, Stable and reliable. BA-SYSTEMS utilizes existing big data solutions to create an environment that allows collaboration with data engineering and data science. Apache NiFi is an open-source data integration tool that allows users to create data processing pipelines to move and transform data between different systems.

Including Sonali akpay,. We integrate payment gateway API with the digital processes in your existing online environment, leveraging your payment infrastructure to enable payments directly on your website, web application, or mobile application’s front-end. So far we have integrated Sonali ek pay service for One Stop Service.

Sometimes a minor change in a business strategy may change the need of your current software solutions. No need to bother about buying new software, we can customize your current solution as per your business needs. Our Custom Solutions are highly customized programs designed to address an organization's unique business challenges, such as a change in strategy or major restructuring. We believe we could give you the best solution customization according to your business structure.

Replacing manual, off-system office processes and office workflows with automated systems that orchestrate tasks and use business logic to make previously human decisions. Automation efforts in the office are intended to reduce manual processes, reduce paper use, and provide a consistent framework for getting work done accurately. This means digitizing tasks and paper-based processes and designing systems to route information more efficiently. To do this, tasks are defined in digital office automation tools and connected into a series of actionable, automated steps that are carried out consistently every time through office automation software.

Our team is made up of engineers, not salespeople – meaning that the person that answers your call or email is the person that can provide the support you need. We pride ourselves on our core values – which are to be open and honest at all times with our customers and whoever you come into contact with at Solution Support will be Friendly, Capable and Professional. We only ever recommend products and services that are genuinely suitable for your business and all our solutions are tried and tested – so we know them inside out.

Business Process Reengineering is a dramatic change initiative to simplify the process of the organization. We refocus company values on customer needs. We redesign core processes, often using information technology to enable improvements and reorganize a business into cross-functional teams with end-to-end responsibility for a process. We rethink basic organizational and people issues. Also, we will assist you to improve business processes across the organization using As-Is and To-be process flow mapping.

Streamline and automate your workflow with us. Workflow automation is a very powerful tool for any organization looking to increase productivity by reducing paper and streamlining your business processes. If you’re not familiar with workflow automation technologies, starting a project can be overwhelming. That’s where we come in. We work closely with your team to understand your goals and business needs, assess your current environment, define a strategy and create a project roadmap. Once we’ve successfully tested and deployed your workflow solution, you can trust us as a life-long partner to continue to provide support post-deployment.

We’ll help your organization understand and improve your business processes in the short and long term. We guide your business process owners and subject matter experts through business process engineering and reengineering. The former is focused on designing new processes, while the latter is focused on improving existing processes. Our consulting services will help you reduce costs and cycle times by focusing on digitalizing the modeling and process improvement.

Business Automation has developed a number of web portals for different industry verticals. We made custom web portals for your company, business, industry, factory and others. We have come a long way through designing successful web portals and websites for our respected clients. No matter what your business model is, we are here to provide a full web-based solution keeping in mind the target audience. Our approach towards Website Portal Development Service would include navigation analysis, interface and usability designing, requirement analysis and many others.

Our high-end mobile app development services offer a full cycle of application design, integration and management services. Whether it is a consumer-oriented app or a transformative enterprise-class solution, the company leads the entire mobile app development process from ideation and concept to delivery, and to ongoing support. Our mobile app developers have over a decade-long expertise in building solutions that meet market needs, empower companies’ brand identity, and encourage business growth and expansion. Delight your users with expressive and feature-rich native iOS / Android, cross-platform or Progressive Web Apps leveraging our extensive experience of working with all major technologies.

A geographic information system (GIS) is a framework for gathering, managing, and analyzing data. Rooted in the science of geography, GIS integrates many types of data. It analyzes spatial location and organizes layers of information into visualizations using maps and 3D scenes. With this unique capability, GIS reveals deeper insights into data, such as patterns, relationships, and situations—helping users make smarter decisions. GIS helps you gain insight into data that might be missed in a spreadsheet. This map measures job growth or losses in different industries and quantifies local competitive advantage.

Technology continually evolves even if your business remains constant. Our technology consultants can help you evaluate if your business would benefit from or should be protected against change in technology. IT audit and information system security services deal with the identification and analysis of potential risks, their mitigation or removal, with the aim of maintaining the functioning of the information system and the organization's overall business.