The "Icddr,b Uttara Branch" has been using the Queuing Pro (Queue Management System) solution from "Business Automation Ltd." to handle automated queue systems for their service users' or clients' desired service quality development. Software called Queue Pro is used to efficiently manage lines at all customer contact points. Queue Pro is an effective & systematic queue management system designed to ensure a disciplined & guided customer experience. 

About “icddr,b”- icddr,b is an international health research organization located in Dhaka, Bangladesh. Dedicated to saving lives through research and treatment, icddr,b addresses some of the most critical health concerns facing the world today, ranging from improving neonatal survival to HIV/AIDS.