• Receive client's support requests and complains over the phone, online or directly face to face.
• Provide support, identify problems' root causes and provide solutions accordingly.
• Clients visit regularly for providing various Technical Support / Solution
• Keep record of each support and complain details after providing solutions.
• Have to visit the client's site when required.
• Resolve hardware, software and connectivity problems and determining the source of computer problems and providing solutions accordingly.
• Provide IT support to end users for e.g. end user's Desktop, Laptop and other IT accessories.
• Repairing and recovering hardware or software failures and simultaneously coordinating and communicating with concerned authorities.
• Installing and configuring computer hardware, operating systems and applications.
• Conduct proper Installation, Maintenance & Troubleshooting of LAN/ MAN/ WAN equipment's like Router, Switch, etc.
• Perform other duties assigned by Top Management when required.
• The candidate should have teamwork mind set.
• The Punctuality is essential for a candidate.

We are looking for a talented and self-driven individual to accelerate our efforts and be a major part of our high-quality culture. A successful candidate will be someone who have sound technical knowledge, Troubleshooting communicate with customers, and other stakeholders. 

Age 21 to 25 years

Both male & females are allowed to apply.

Good oral communication skills.

Good listening skills and analytical skills.

Willingness to work in any suitable time for Clients.

Diploma/B.Sc. in CSE from a reputed public or private University

Yearly increment based on performance

Festival Bonus: 2 (Yearly)

T/A, Mobile bill, Performance bonus.

Annual, casual, medical, short leave as per company policy

Career development & growth opportunities through rigorous on-the-job training as well as professional training

Opportunity to work with a friendly and creative team.