Team Leader

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Young Professional for Technical Documentation
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Tech Support Associate
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  • Ashkona, Dakshinkhan
  • Diploma in CSE/ Bachelor Degree/Diploma Educational qualifications may be relaxed in the case of experienced candidates.
  • Freshers are encouraged to apply.
  • Contractual

Associate Software Engineer
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  • Mirpur-DOHS
  • B.Sc in CSE or relevant background from any reputed university.
  • 3 to 5 Years
  • Full Time

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29 years
Average age
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29 years
Career Opportunities with us

    At Business Automation we believe that the key to our success is our people. We are a team of passionate, innovative, and dedicated professionals who are committed to making a difference. We are constantly pushing the boundaries of what's possible, and we want you to be a part of our journey.

    Vision

    To empower organizations for better customer experience using technology, process and people. Its goals also include being the first choice among customers and employees.

    Why should you join us?

  • Business Automation is an advanced growing company with an excellent working environment.
  • Business Automation is a long experienced company and has been serving in ITES Sector since 1998.
  • Friendly and sincere behavior with fellow colleagues.
  • The company has various leave policies for employees of all levels. The policy includes Training Leave, Short Leave, Maternity Leave and Paternity Leave among other leaves.
  • Business Automation provides opportunities for employees to take professional-oriented courses for skill & career development and also provides full financial assistance for the said training as per training policy.
  • The working environment for women employees is prestigious and respectful.
  • We are committed to achieve our goal.
    • Ready to make a difference?

    Explore our current job openings and apply today. Together, we can achieve great things.

    [Apply Now]
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Tech Support Associate

Job Context

Need to attend 1 month on job training. After 1 month on job training you will qualified for full-time work. Business Automation is offering the position to those who are keen to start their career with on-the-job training and real-life work experience.

Key Responsibilities

  • Answer queries, complaints or requests from existing and potential customers through calls and social media in both Bengali and English languages
  • We need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
  • Identify customer needs, clarify information and provide solutions.
  • Perform every call actively to solve the client's problem.
  • Must be knowledgeable about Facebook (Social media), email & web chat.
  • Refer unresolved customer grievances to designated persons for further investigation.
  • Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
  • Report from time to time to the team leader for complicated issues.

Employment Status

Contractual

Job Requirements

  • Age 21 to 28 years
  • Both males & females are allowed to apply.
  • Basic computer knowledge.
  • Good oral communication skills.
  • Good listening skills and analytical skills.
  • Willingness to work in any shift.
  • Similar experience in the BPO industry will be preferred.
  • 1-month training period (during the training period will provide monthly allowance only).

Educational Requirements

  • Diploma in CSE/ Bachelor Degree/Diploma
  • Educational qualifications may be relaxed in the case of experienced candidates.

Experience

Freshers are encouraged to apply.

Benefits

  • Competitive Salary
  • Yearly Salary Review (Regular employees)
  • Festival Bonuses (Regular employees)

Salary

10,000 to12,000 BDT.

Job Vacancy

4

Deadline

31 January 2025

At Business Automation, we believe that the key to our success is our people. We are a team of passionate, innovative, and dedicated professionals who are committed to making a difference. We are constantly pushing the boundaries of what's possible, and we want you to be a part of our journey.

Vision

To empower organizations for better customer experience using technology, process, and people. Its goals also include being the first choice among customers and employees.

Ready to make a difference?
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Skill Development

Job Locationicon

Hajj Camp, Airport - Dakshinkhan Rd,
Dhaka 1230, Bangladesh.

N.B: Please do not apply if you do not have the skills we are asking for.

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