Need to attend 1 month on job training. After 1 month on job training you will qualified for full-time work. Business Automation is offering the position to those who are keen to start their career with on-the-job training and real-life work experience.

• Answer queries, complaints or requests from existing and potential customers through calls and social media in both Bengali and English languages
• Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
• Identify customer needs, clarify information and provide solutions.
• Perform every call actively to solve client's problem.
• Must be knowledgeable about Facebook (Social media), email & web chat.
• Refer unresolved customer grievances to designated persons for further investigation.
• Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
• Report time to time to the team leader for complicated issues.

• Freshers are also encouraged to apply.
• Age 21 to 28 years
• Both male & females are allowed to apply.
• Basic computer knowledge.
• Good oral communication skills.
• Good listening skills and analytical skills.
• Willingness to work in any shift.
• Similar experience in BPO industry will get preference.
• 1-month training period (during the training period will provide monthly allowance only).

• Diploma in CSE/ Bachelor Degree/Diploma
• Educational qualifications may be relaxed in the case of experienced candidates.

• Competitive Salary
• Yearly Salary Review (for permanent employees)
• Performance Bonus (for permanent employees)
• Festival Bonuses (for permanent employees)