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Tech Support Associate
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  • Ashkona, Dakshinkhan
  • Diploma in CSE/ Bachelor Degree/Diploma Educational qualifications may be relaxed in the case of experienced candidates.
  • Freshers are encouraged to apply.
  • Contractual

CakePHP Developer
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  • Mirpur-DOHS
  • B.Sc in CSE or relevant background from any reputed university.
  • 3 to 5 Years
  • Full Time

Young Professional (Junior System Engineer)
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Young Professional
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  • Ashkona, Dakshinkhan
  • Diploma/B.Sc. in CSE from a reputed public or private University
  • Must have at least 1 (One) Year of experience in the related field.
  • Full Time

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Internships By Location

There are no circular at this moment.
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29 years
Average age
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Employee
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29 years
Career Opportunities with us

    At Business Automation we believe that the key to our success is our people. We are a team of passionate, innovative, and dedicated professionals who are committed to making a difference. We are constantly pushing the boundaries of what's possible, and we want you to be a part of our journey.

    Vision

    To empower organizations for better customer experience using technology, process and people. Its goals also include being the first choice among customers and employees.

    Why should you join us?

  • Business Automation is an advanced growing company with an excellent working environment.
  • Business Automation is a long experienced company and has been serving in ITES Sector since 1998.
  • Friendly and sincere behavior with fellow colleagues.
  • The company has various leave policies for employees of all levels. The policy includes Training Leave, Short Leave, Maternity Leave and Paternity Leave among other leaves.
  • Business Automation provides opportunities for employees to take professional-oriented courses for skill & career development and also provides full financial assistance for the said training as per training policy.
  • The working environment for women employees is prestigious and respectful.
  • We are committed to achieve our goal.
    • Ready to make a difference?

    Explore our current job openings and apply today. Together, we can achieve great things.

    [Apply Now]
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Tech Support Associate

Job Context

Need to attend 1 month of job training. After 1 month of job training, you will be qualified for full-time work. Business Automation is offering the position to those who are keen to start their career with on the job training and real-life work experience.

Key Responsibilities

  • Answer queries, complaints or requests from existing and potential customers through calls and social media in both Bengali and English languages
  • Need to provide excellent customer service and gives precise information to the customer
  • Ensuring customer satisfaction.
  • Identify customer needs, clarify information and provide solutions.
  • Perform every call actively to solve the client's problem.
  • Must be knowledgeable about Facebook (Social media), email & web chat.
  • Refer unresolved customer grievances to designated persons for further investigation.
  • Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
  • Report time to time to the team leader for complicated issues.

Employment Status

Full Time

Job Requirements

  • Age 21 to 28 years
  • Both males & females are allowed to apply.
  • Basic computer knowledge.
  • Good oral communication skills.
  • Good listening skills and analytical skills.
  • Willingness to work any shift.
  • Similar experiences in the BPO industry will get preference.
  • First month training period (during the training period will provide monthly allowance only).
  • The recruitment will be made on a short-term contractual service agreement basis for 6 months which is a renewable and permanent opportunity depending on the performance.

Educational Requirements

  • Diploma in CSE/ Bachelor Degree/Diploma.
  • Educational qualifications may be relaxed in the case of experienced candidates.

Experience

N/A

Benefits

 

  • Yearly increment based on performance
  • Provident Fund
  • Annual, casual, medical leave as per company policy
  • Short leave as per company policy
  • Maternity leave as per company policy
  • Training leave as per company policy
  • Training costs are paid by the company as per company policy
  • Self-learning opportunities, professional training & sessions.
  • Opportunity to work with a friendly and creative team

Salary

After successful completion of probation period Tk. 10000-12000

Job Vacancy

N/A

Deadline

01 July 2023

At Business Automation, we believe that the key to our success is our people. We are a team of passionate, innovative, and dedicated professionals who are committed to making a difference. We are constantly pushing the boundaries of what's possible, and we want you to be a part of our journey.

Vision

To empower organizations for better customer experience using technology, process, and people. Its goals also include being the first choice among customers and employees.

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Skill Development

Job Locationicon

Rajshahi Office (Development Center)
Joy Silicon Tower, 4th FLOOR, Bangabandhu Seikh Mujib Hi-Tech Park, Rajshahi.

N.B: This circulars deadline has expired on 01 July 2023

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