Team Leader

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19%
Female Employee
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In a day
Leave Approval
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29 years
Average age
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222
Employee

    At Business Automation we believe that the key to our success is our people. We are a team of passionate, innovative, and dedicated professionals who are committed to making a difference. We are constantly pushing the boundaries of what's possible, and we want you to be a part of our journey.

    Vision

    To empower organizations for better customer experience using technology, process and people. Its goals also include being the first choice among customers and employees.

    Why should you join us?

  • Business Automation is an advanced growing company with an excellent working environment.
  • Business Automation is a long experienced company and has been serving in ITES Sector since 1998.
  • Friendly and sincere behavior with fellow colleagues.
  • The company has various leave policies for employees of all levels. The policy includes Training Leave, Short Leave, Maternity Leave and Paternity Leave among other leaves.
  • Business Automation provides opportunities for employees to take professional-oriented courses for skill & career development and also provides full financial assistance for the said training as per training policy.
  • The working environment for women employees is prestigious and respectful.
  • We are committed to achieve our goal.
  • Ready to make a difference?

    Explore our current job openings and apply today. Together, we can achieve great things.

    [Apply Now]

Project Coordinator

Job Context

Business Automation is a pioneering ITES company of Bangladesh with both local and global footprint. It has over 24 years of experience under its belt with more than 300 clients and achieved 12 local and international Award. We are the leading company in Queue Management System (Queue Pro) and Kiosk based solution in the local market. We offer one stop service system, customer management services, data analysis, IT service delivery, device integration etc. Now we are actively looking a dynamic, self-motivated and experienced personnel to join our winning Project Operation Team as Project Coordinator. If you are interested to work in an established and good work environment then you can submit your resume for that job.

Key Responsibilities

 

  • Project Coordinator is responsible for planning, implementing, and evaluating different project/programs. They must have an excellent understanding of how to manage their projects with strict deadlines while staying within budget constraints by utilizing resources effectively.
  • Understanding Business Requirements, Analysis and coordination in project development and implementation with pre-set guidelines. Customer need analysis and approach the solution.
  • Maintaining and Monitoring project plans, project schedules, work hours, budgets and expenditures.
  • Executing work & projects based on Scrum methodology (JIRA)
  • Follow work direction and plan for associates as per their capability, preparing and presenting various weekly/monthly reports related to their productivity along with PM
  • Providing value added solution services by monitoring the post service activities like follow up with the clients, service reminders, invoicing
  • Mapping client's requirement and implementing measures to maximize customer satisfaction levels.
  • Ability to adopt project changes Requirements. Developing project strategies.
  • Ensuring continuous interaction with customers to make sure that area of concern can be worked upon for improved service levels
  • Preparing Status Reports with necessary Interpretations, monitoring the day-to-day progress of the projects and providing regular updates to the management and the clients.
  • Handling each project module with total team members including developers & testers 
  • Ensuring timely & quality delivery as per plan. 
  • Monitor project activities and advise staff of issues due to resource availability.
  • Mapping client’s requirements and implementing measures to maximize customer satisfaction levels.
  • Documentation skill for various types of documents such as project reports, software & hardware deliverable reports, technical documentation, formal communication & presentations etc.

Employment Status

Full Time

Job Requirements

About the Role: 

We are looking for a talented and self-driven individual to accelerate our efforts and be a major part of our high-quality culture. A successful candidate will be someone who can manage our products including web and mobile apps effectively, coordinate with developers, customers, and other stakeholders. The candidate would be required to gather business requirements, create plans and communicate effectively.

  •     Exceptional verbal, written, and presentation skills.
  •     Ability to work effectively both independently and as part of a team.
  •     Experience using computers for a variety of tasks.
  •     Knowledge of file management, transcription, and other administrative procedures.
  •     Ability to work on deadlines.
  •     Otstanding written and verbal communication 
  •     Ability to communicate technical concept clearly to both technical and non Tecnical audiences.

     

Personal Attributes:

  • Affinity for customer service
  • Ability to multitask a variety of projects
  • Passion for technology and learning
  • Self-motivated, self-starter
  • Ethical
  • Professional
  • Team player
  • Strong problem-solving skills
  • Excellent written, verbal, and interpersonal skills
  • Experience Project Management Tools (Example: Trello, ClickUp, Jira, CodeLab and MS Project).

Educational Requirements

Bachelor's degree/Masters in Computer Science & Engineering or related field of study. May be relaxed in case of experience.

Experience

• 2-3 years of experience in a similar role (IT and IT Enabled Service).

Benefits

  • Salary Review: Yearly 
  • Festival Bonus: 02
  • T/A, Mobile bill
  • Annual leave,Casual Leave,Medical leave as per company policy.
  • Short leave as per company policy.
  • Training cost provided by Company as per policy.
  • Training leave as per company policy.
  • Maternity leave as per company policy.

Salary

BDT 25,000/= to BDT. 30,000/=

Job Vacancy

5

Deadline

30 October 2023

At Business Automation, we believe that the key to our success is our people. We are a team of passionate, innovative, and dedicated professionals who are committed to making a difference. We are constantly pushing the boundaries of what's possible, and we want you to be a part of our journey.

Vision

To empower organizations for better customer experience using technology, process, and people. Its goals also include being the first choice among customers and employees.

Job Locationicon

Business Automation Ltd
BDBL Bhaban, Level-9, 12 karwan Bazar,
Dhaka-1215, Bangladesh.

N.B: This circulars deadline has expired on 30 October 2023