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  • Rajshahi Office (Development Center)
  • Four years B.Sc. in CSE, IT, Software Engineering, or other relevant backgrounds from any reputed university.  Relevant certification and training are highly appreciated.  
  • At least 1 year in mobile application dev. where 6 months in Flutter development
  • Full Time
  • Rajshahi Office (Development Center)
  • Diploma in CSE/ Bachelor Degree/Diploma. Educational qualifications may be relaxed in the case of experienced candidates.
  • Fresher’s are also encouraged to apply.
  • Contractual
  • Call Center, Bijoy Nagar
  • Diploma in CSE/ Bachelor Degree/Diploma Educational qualifications may be relaxed in the case of experienced candidates.
  • Fresher’s are also encouraged to apply.
  • Contractual
  • Corporate Office, Kawranbazar
  • B.Sc in CSE or BBA/MBA in any reputed University. May be relaxed in case of experience.
  • 3 (Three) to 5 (Five) Years
  • Full Time
  • Call Center,Airport - Dakshinkhan
  • Diploma/B.Sc. in CSE from a reputed public or private university
  • Must have at least 1 (One) Year of experience in the related field.
  • Full Time
  • Rajshahi Office (Development Center)
  • Diploma/B.Sc. in CSE from a reputed public or private university
  • Must have at least 1 (One) Year of experience in the related field.
  • Full Time
  • Development Center, Mirpur-DOHS
  • B.Sc in CSE, Software Engineering, ICT, IT or relevant background from any reputed university (4 years Hons.)
  • 3-5 years
  • Full Time
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19%
Female Employee
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In a day
Leave Approval
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30 years
Average age
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199
Employee
  • Business Automation is an advanced growing company with excellent working environment.
  • Friendly and sincere behavior and with fellow colleagues.
  • The company has a special leave policy for employees of all levels.
  • Business Automation provides opportunities for employees to take professional-oriented courses for skill & career development and also provides financial assistance.
  • The Contributory Provident fund is provided for all officers and employees .
  • The working environment for women employees is prestigious and respectful.
  • Business Automation is a long experienced company and has been serving in IT Sector since 1998.
  • We are committed to achieve our goal.
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  • Corporate Office, Kawranbazar
  • বিবিএ / এমবিএ (মার্কেটিং) অথবা বি.এস.সি ইন কম্পিউটার সায়েন্স এন্ড ইঞ্জিনিয়ারিং 
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  • Corporate Office, Kawranbazar
  • যেকোনো বিষয়ে স্নাতক অথবা স্নাতকোত্তর,  বি বি এ/এম.বি.এ অথবা ইংরেজীতে স্নাতক গুরুত্ব পাবে।
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  • Rajshahi Office (Development Center)
  • Four years B.Sc. in CSE, IT, Software Engineering, or other relevant backgrounds from any reputed university.  Relevant certification and training are highly appreciated.
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  • Development Center, Mirpur-DOHS
  • BBA/MBA in Marketing or B. Sc in CSE or Any Related Subject from any reputed University. May be relaxed in case of experience.
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  • Rajshahi Office (Development Center)
  • Four years B.Sc. in CSE, IT, Software Engineering, or other relevant backgrounds from any reputed university.  Relevant certification and training are highly appreciated.
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  • Development Center, Mirpur-DOHS
  • B.Sc (Passed or appeared) in CSE, IT, or relevant background from any reputed university (4 years Hons.) Any certified training will be appreciated.
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  • Rajshahi Office (Development Center)
  • Four years B.Sc. in CSE, IT, Software Engineering, or other relevant backgrounds from any reputed university.  Relevant certification and training are highly appreciated.
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  • Rajshahi Office (Development Center)
  • Four years B.Sc. in CSE, IT, Software Engineering, or other relevant backgrounds from any reputed university.  Relevant certification and training are highly appreciated.  
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  • Rajshahi Office (Development Center)
  • Four years B.Sc. in CSE, IT, Software Engineering, or other relevant backgrounds from any reputed university.  Relevant certification and training are highly appreciated.
.
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.
  • Rajshahi Office (Development Center)
  • B.Sc in CSE, IT, Software Engineering or relevant background from any reputed university (4 years Hons.)Relevant certification and training are highly appreciated.
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  • Corporate Office, Kawranbazar
  • Bachelor's degree/Masters in Computer Science & Engineering or related field of study. May be relaxed in case of experience.
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  • Corporate Office, Kawranbazar
  • 1. Master's/ B. Sc in a quantitative field such as Data Science, Statistics, Computer Science, M.S./B.S. in 'Applied Statistics' or related field.
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  • Corporate Office, Kawranbazar
  • Diploma in Computer Engineering from any BTEB or polytechnic institute.Skills Required: Need Basic Knowledge of Linux and Database
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  • Corporate Office, Kawranbazar
  • Bachelor's degree/Masters in Computer Science & Engineering or related field of study. May be relaxed in case of experience.
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Executive - IT Help Desk

Job Context

Young Professional is an opportunity for fresh graduates to learn and develop themselves for their career. Business Automation is offering the position to those who are keen to start their career with on the job training and real life work experience.

Key Responsibilities

  • Need to handle customer Face to Face and incoming calls to the prospective customers.
  • Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
  • Identify customer needs, clarify information and provide solutions.
  • Perform every call and Social media support actively to solve the client's problem.
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Must be knowledgeable about Facebook (Social media), email & web chat skype and any desk software.
  • Refer unresolved customer grievances to designated persons for further investigation.
  • Ensure Service Delivery through follow up process & updating documentations.
  • Report time to time to the team leader for complicated issues.
  • Sense of responsibility and Achieve the daily target
  • Developed competencies required for service oriented and result focus
  • Keep records of all conversations in our call center database in a comprehensible way

Employment Status

Full Time

Job Requirements

  • Age 21 to 30 years
  • Only Male & Female candidates are allowed 
  • Similar experience in the BPO industry or running call center will get preference.
  • Basic computer knowledge.
  • Good oral communication skills.
  • Good listening skills and analytical skills.
  • Customer focus and adaptability to different personality types.
  • Applicants have to be Smart, energetic and good communication skill
  • Must be smart enough to handle any difficult situation that may rise during maintaining a team
  • Willingness to work in any shift/ roster.

Educational Requirements

Diploma in CSE or General from Public Polytechnic Institute.

Experience

Fresher

Benefits

N/A

Salary

BDT. 10,000 to 12,000

Job Vacancy

10

Job Locationicon

Hajj Camp, Airport - Dakshinkhan Rd,
Dhaka 1230, Bangladesh.

N.B: Please do not apply if you do not have the skills we are asking for.