The Ministry of Land (MOL) has planned to establish a 24/7 Land Help Desk that will provide adequate information to users at their request for having support to use / operate / access / improve all national e-services developed or organized by the Ministry round the year.

The Services will cover both technological and operational responses and incident management process integrated business model automated or simplified, where the ultimate user will receive their answers and clarifications to their queries and complaints within the shortest possible time using the better technology and communication.

To accomplish the objective of turning into a center pay country and making Digital Bangladesh, saving time, expenses, visits, and steps in getting taxpayer supported organizations, data and extending openness and accessibility of the equivalent are important. In Bangladesh, most of the residents either don’t approach or don’t have the foggiest idea how to get the accessible channels for data and administrations and furthermore don’t have a legitimate channel for data and administrations and furthermore don’t have a legitimate channel to raise their interests.

To resolve these issues, Ministry of Land will present a Helpdesk for e-services which will work with to give all sort of land related data and administrations from a focal Help Desk Support Service.