The City Bank Ltd. has been implemented Business Automation Ltd.'s “Queue Pro” (Queue Management system) solution for managing automated queue system for their customer's desired service quality improvement. It obtained through the competitive bid. And now the solution has been implemented at 50 (Fifty) branches. Queue Pro is an effective & systematic queue management system designed to ensure disciplined & guided customer experience. Queue Pro is the software that manages the queue in any customer interaction point smartly. About The City Bank Ltd.- From 1983 till date, City Bank has been a case study in evolution, having transformed over time from a traditional organization to a critically acclaimed multi-faceted institution that embraces global best practices and chooses to be at the forefront of technological initiatives. Unlike many, the Bank’s criteria for success are not only the bottom-line numbers but also the milestones set towards becoming the most complete bank in the country. More......