Business Automation Ltd.'s "Queue Pro" (Queue Management System) has been implemented in the “Mercantile Bank Limited” for managing their automated queue system as a part of their Customer service quality improvement. Enjoy excellent customer experience at Mercantile Bank Limited. Queue Pro is the software that manages the queue in any customer interaction point smartly. Queue Pro is an effective & systematic queue management system designed to ensure disciplined & guided customer experience.

Mercantile Bank Limited emerged as a new commercial bank to provide efficient banking services and to contribute socio-economic development of the country. The Bank commenced its operation on June 2, 1999.